Tools Hub
What We Offer
Zenter is the Smarter, Faster and Effortless way to attract, retain and grow the right customers for your business.
Guaranteed
Zenter Tools Are Grouped Into Three Solution Hubs
COMMUNICATION AND COLLABORATION TOOLS HUB
Effortless and Targeted Marketing to Attract Customers
Zenter Communication and Collaboration tools integrate all customer information from all communication channels including social media channels into a unified platform helping your business communicate with customers effortlessly through the right channel, at the right time. and with the right message.
Zenter Communication tools include Mass Email, Mass SMS and Voice, Tell-A Friend and Tele-Marketing. These Tools help businesses deliver effortless and targeted marketing irrespective of business size
CUSTOMER RELATIONSHIP MANAGEMENT TOOLS HUB
Delight and Retain Your Customers at scale.
Zenter Customer Relationship Management Tools hub has all the tools you need to delight customers at scale. You will give them an extraordinary and efficient experience with your company, help them help themselves, and build a base of happy customers who advocate for your business.
Zenter CRM enables your business increase efficiency by replacing manual processes, improving team collaboration within your organization and ultimately enhancing your customer’s experience.
Zenter Customer Relationship Management Tools include the Zenter CRM, Telemarketing manager and Zenter Trails.
INTELLIGENCE TOOLS HUB
Data meets Insights for Better Sales Results
Zenter Innovative Tools encompasses a variety of statistical techniques from datamining, predictive modelling, and machine learning, that analyze current and historical facts to make predictions about future or otherwise unknown events.
Zenter Intelligence Tools which include Zenter Survey and Zenter Sales Opportunities help businesses make smarter and better business decisions.
ZENTER PRODUCT DESCRIPTIONS
Grow Your Customers Faster & Effortlessly
Zenter exists to provide a smarter, faster and effortless way to attract, retain and grow the right customers for your business.
Zenter allows you reach your prospects and customers without having to do it manually and to customize every message so it feels intimate and personal.
A Features-Benefits chart describing Zenter is presented below.
Communication & Collaboration Tools Hub
Communication & Collaboration Tools Hub
• Organize your customer service, deliver personalized messages and increase productivity
Tool
Mass Email
Features
- Guaranteed fast, high-rate inbox delivery/placement
- Paste formatted content from Microsoft Word
- Several Emails Template
- Template designer to create new templates from scratch
- Action triggered Emails
- Upload unlimited contacts/recipients
- Unlimited user accounts
- Advance audience segmentation
- HTML Email editor
- Flipping document reader: allows recipients read email documents easily, hence encouraging more engagement.
- Send personalized mass emails.
- Schedule Email Delivery
- Call-to-Action (CTA) buttons
- Multilevel validations including several confirmations and entering a PIN before sending out mass email
- Reporting and analytics (who Opened, did Not open, Clicked, Undelivered etc)
Benefits
- Improve Customer Experience.Create a powerful first impression by setting up onboarding emails and let customers know you are thinking of them.
- Grow Sales and Increase Revenue. By automating your cross-sells, up-sells, and customer follow-ups you will likely notice an increase in your customer lifetime value. When you combine this with better lead management and prioritization, it is likely that your sales activity will produce a better ROI.
- Virtually all of benefits offeredby Zenter contribute to increasing revenue and deal-size in some way or another.
- Boost Return on Investment (ROI) on Staff Costs. Zenterwill reduce the need to employ staff to do to repetitive marketing tasks. This allows you to streamline your team and cut staff costs. Now, your streamlined team is free to focus on high impact marketing tasks.
- Hit the inbox fast. Design beautiful email marketing campaigns with ease and track your email marketing performance in real time
Tool
Mass SMS And Voice
Features
- Highly secure and PCI DSS Compliant
- Multi language and long length SMS support
- Send Personalized and Flash SMS
- Voice Messaging (with triggers and repeats)
- Integrate Voice with SMS, UVR, OBD, and email-based CTAs
- Schedule Message Delivery
- Time Zone Delivery
- Corporate/Financial Route for DND Numbers
- Create Chained Communication (e.g. –send an email, send SMS after X-minutes, send a survey after X-days etc.)
- 2-Factor Authentication
Benefits
- Highly Targeted and Personalized
- High Open Rate Our Number lookup and delivery report/logs help you clean your database and optimize costs.
- Low Cost and High ROI
- Speed and Flexibility Zenter’s Intelligent route optimization ensures fast, reliable delivery to avoid network congestion.
Tool
Tele Marketing
Features
- Call Script/Sales Pitch Builder
- Upload Reference Document (e.g. product details documents, price catalog etc.) for use during active calls
- Automatically send a recipient other personalized communication (e.g. payment report, subscription form, invite etc.) while in an active call
- Call-to-Actions (CTAs) Buttons
- Add notes/response about recipients during call
- Instantly add a recipient to a Leads Opportunity, Target Audience while on a call
Benefits
- Gauge your customer's level of interest in your product or service.
- Provide a more interactive and personal sale service
- Create an immediate rapport with your customers
- Explain technical issues more clearly
- Generate leads and appointments
- Sell from a distance to increase your sales territory
- Reach more customers than with in person sales calls
- Sell to both existing and new customers
Customer Relationship Management Tools Hub
Customer Relationship Management Tools Hub
• Facilitate interactions to convert leads into paying customers.
• Send the right message to the right person and at the right time. Win people back and boost loyalty.
Tool
Zenter CRM
Features
- Contact Management
- Lead Scoring/Customer Opportunity Management
- Lead Management
- Campaign Management
- Reports and Dashboard
- Sales Pipeline
- Sales Analytics and Forecasting
- Mobile CRM (ZenterWebApp)
- CRM Data/File Storage
- Document Storage
- Collaboration Tools Integration
Benefits
- Better and improved understanding of your customer’s needs, behaviour and buying criteria.
- Improved Customer Service and Better customer relationships.
- Improved ability to cross-sell and up-sell
- Increase in sales team productivity and team collaboration.
- Increased efficiency in serving clients.
- Automation of everyday tasks.
- Improved analytical data and reporting.
- Increased revenue and productivity.
- Cost savings as well as less client attrition.
Tool
Trails/Campaign Automation
Features
- Ability to schedule communications with personalized recipients’ details to automatically go out for up to the next 5 years.
- Set time between each communication
- Automatically send scheduled event countdown emails/SMSs & “Thank You” message after event or send Survey to gather recipients’ expectations and/or experience; helping you plan better.
- Segment recipients based on their interaction with sent communication
- Track recipient’s engagement statistics.
Benefits
- Scheduled trails/communications are set in advance to produce a certain experience for customers.
- The vast majority of companies can use the following Zenter Trails;
- Thank you for the transaction;
- Download extra information after X-days;
- Check out customer’s mind after X-days;
- Cross-sell products;
- Automatically send Birthday/Anniversary wishes to contact;
- Automatically send scheduled meetings invites & reminders
- utomate customer or employee onboarding communications
Intelligence Tools Hub
Intelligence Tools Hub
• Today’s customers can no longer be served with yesterday’s products and services. Zenter’s
intelligence tools help keep tabs on customers changing needs and behaviour.
Tool
Zenter Survey
Features
- Survey by Email or SMS
- Easy to use survey builder. Drag and Drop tools
- Ability to segment recipients based on their responses
- Automatically send recipients other communications based on their response
- Export responses in Excel format
- Anonymous Surveys
- Track recipient’s engagement statistics
- Trigger survey based on customer and prospects response
Benefits
- Get instant feedback from customers
- Deliver better products and services by incorporating feedback and insights from survey
- Keep tabs on customers changing behaviouran preference
Tool
Zenter Sales Opportunities
Features
- Track Opportunities
- Forecast Opportunities
- Access Real-Time Data
- Easy to use and Secured
- Sales Pipeline
Benefits
- Improve Sales
- Better track and manage Sales Pipeline
- Identify the business’ sales strengths and weaknesses
Ready to Grow Your Business?
Zenter exists to provide a smarter, faster and effortless way to attract, retain and grow the right customers for your business
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